TELEASSISTANCE

Connection for operations from remote

Thanks to the connection through the Ejlog management software and to the sensor system installed on the equipment supplied, the after sales service team is able to connect to all the different systems, check for any abnormalities, and interact with the customer for a quick resolution when necessary.
System diagnostics is carried out by means of remote technical support, identifying the causes of the functional anomalies and providing the warehouse managers with the necessary instructions to fix the problem.

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